TERMS OF SERVICE

This website is owned and operated by Wavefonix. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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1. In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

2. You agree to the contents of our Privacy Policy.

3. You agree to the contents of our Returns Policy.

4. You agree to the contents of our Delivery Policy.

5. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

6. The prices we charge for purchasing our products are listed on the website and exclude VAT. Taxes are added at the point of checkout, where applicable. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

7. We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

8. All of our products are covered by a one year warranty from the date of delivery. This warranty covers any defect in the manufacturing process of the product. It does not cover any intentional damage or malfunction caused by incorrect usage. Such scenarios not covered under the warranty are, but not limited to, intentionally damaging PCBs, panels or components, plugging power cables into modules the incorrect way round i.e. opposite polarity, excessive voltage levels, or exposure to extreme temperatures or moisture levels etc. The warranty covers free-of-charge repair or replacement. Please note that this warranty does not affect the rights of EU customers to the legal guarantee, stipulated under EU law. Please note that the cost of sending a product back to us for repair is at the expense of the customer. Please note that we will not repair modified units or provide any assistance in cases where one of our products has been modified. 

9. To make a claim under this warranty, please contact us using the contact form or via email at info@wavefonix.com; providing the following information - the reason for the claim i.e. technical details, photos of the problem etc., your order number and the payment method used. We will then review your claim as soon as possible. If we are satisfied with your claim, then we will either provide you with details via email for returning the product back to us to be repaired, or send you a replacement, depending on the claim. Please note that the cost of sending a product back to us for repair is at the expense of the customer.

10. The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Wavefonix. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

11. You agree to indemnify and hold Wavefonix harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

12. To the maximum extent permitted by applicable law, in no event shall Wavefonix, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

13. To the maximum extent permitted by applicable law, Wavefonix assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

14. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Last updated: 22nd September 2020.